Make a Group travel enquiry using our form.. Enquiry Form   or call 01244 687 966

 

Aviate Groups is a division committed to providing the best group flight booking service in the industry for both trade and consumers.

Booking Group Flights offers many benefits, but can be a confusing process, Aviate Groups takes the stress out of booking group travel. No matter how large your group is, Aviate Groups can organize flights and manage the booking from beginning to end. We use our experience of the market and relationships with major airlines to guarantee you the very best fares to any destination in the world.

Our ethos is customer service led, and our friendly and knowledgeable Groups Team are here to help you plan and manage your Group Bookings. When you book your flights with Aviate you are protected under our ATOL.

1. Query
2. Quote
3. Option
4. Deposit
5. Balance
6. Names
7. Tickets

The process varies from airline to airline, but the basic principles are:

1. Query

Call 01244 687 966, email groups@aviateworld.com or click here to request flights.

2. Quote

An Airline will offer us a guaranteed Group fare providing the group consists of at least 10 passengers (less for business or first).

3. Option

We will usually be able to hold (option) the seats for a period of time to allow you to confirm other travel arrangements. (This varies by airline but is usually at least 1 month)

4. Deposit

At the end of the option period the airline will require a deposit for each seat held. (This is usually around £150 or 25% of the fare, per person).

5. Balance

Around 2 months before your departure date the airline will require the balance of the fare (+ taxes) for all passengers travelling. The number of people travelling can usually be reduced by up to 20% without incurring any penalties or loss of deposits. Again this varies by airline.

6. Names

At this point (later with some airlines) your list of passenger names will need to be provided.

7. Tickets

We will then issue e-tickets and supply all documentation. As stated above the rules governing groups are different for every airline. Aviate will clarify all key dates and rules for the operating airline for each group booking made.

The terms & Conditions governing the booking of Groups vary from airline to airline. We will use our experience to ensure these are fair, and negotiate points on your behalf if necessary.

Generally Terms & Conditions will cover the following areas:

  • Deposit amounts to hold seats
  • Key dates - deposits, balance payment, passenger names, passport info, ticketing.
  • Cancellation fees and rules - often a set percentage of the group can cancel without any charge.
  • Amendment fees and rules - it may be possible to change dates, routings or even passenger names after ticketing.
  • Deviations - rules covering how many passengers may vary their their travel from the main group party.  
  • Obligations should flights change or be cancelled.
  • Handling special requests - seating, special meals.
  • Baggage allowances.